Thousands of websites went offline for almost an hour on Tuesday morning, including some of the world’s largest news sites, streaming services, online retailers and even the UK government, disrupting millions of internet users.
Connection issues that last nearly an hour seem to affect news sites including the BBC, New York Times and FT.com, streaming services Spotify, Twitch, Hulu and HBO Max, the Stripe payment service and the Reddit messages. Together online services reach hundreds of millions of people every day.
Disruption of the UK’s network of websites, gov.uk, may have caused problems for people reserving Covid-19 vaccines or reporting test results.
A Silicon Valley-based internet infrastructure provider, called Fastly, is believed to be behind the outage. He quickly did not immediately respond to a request for comment.
It quickly operates a content delivery network, which is designed to facilitate faster loading times for web pages and larger files such as music and videos. Other major CDN providers include Cloudflare, Akamai and Limelight.
CDNs store their corporate customers ’data on servers around the world, easing the burden on the“ backbones ”of the internet by bringing content to consumers’ smartphones and PCs.
Fastly’s online status page started reporting problems with its CDN services at 09.58 UTC.
About 45 minutes later he said: “The problem has been identified and a repair is in place.”
In addition to several major media groups, the Fastly site lists the ecommerce platforms Shopify and Stripe, and resellers including Wayfair, Boots, Dunelm, Ticketmaster and Deliveroo among its customers.
Stripe said in a tweet from its status page, “We are currently investigating a problem with the Dashboard and Support site that cannot be loaded. We will send you an update soon.”
Shares in Fastly, which is listed on the New York Stock Exchange with a market capitalization of just under $ 6 billion, were about 2 percent lower in pre-market trading Tuesday. The ten-year-old company is headquartered in San Francisco.